After extracting, your USB should contain files/folders like bootmgr, Boot, EFI. It's important that you don't save it directly into a USB flash drive, you'll need to save it to your local drive.įormat your USB flash drive with FAT32, and then extract the contents of the ZIP file to the root directory of your USB drive. The recovery image is delivered as a ZIP file. You can also find it in the UEFI firmware.
Click Continue.īy default, the serial number was printed on the back of your tablet. Select the Surface device and type your Surface's serial number. In order to download Surface Pro recovery image, head over to the Surface support website. All you need is a USB flash drive with at least 8GB disk space. Surface Pro factory reset is stuck at 7% (or, if you choose to erase everything, at 31%)? You can reset Surface Pro to factory default using Surface Pro recovery image. Method 2: Factory Reset Surface Pro with Surface Pro Recovery USB Drive You can choose to factory reset Surface Pro with or without keeping all your files and apps. On the next screen, click the Reset your PC option.
If your tablet doesn't have a physical keyboard, you can hold down the SHIFT key using the On-Screen Keyboard utility, which can be accessed by clicking the Ease of Access icon at the login screen.
From the Windows login screen, click the Power icon in the lower right, hold down the Shift key on your keyboard and click the Restart option. Method 1: Factory Reset Surface Pro from Windows Login Screen How to perform a hard reset after forgetting your Surface Pro password? Need help resetting a used Surface Pro without installation disc? Surface Pro stuck at "resetting your PC 7%"? In this tutorial we'll show you 2 ways to factory reset Surface Pro 4/3/2 tablet without either password or Windows installation disc.
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